Frequently Asked Questions
Discover answers to frequently asked questions regarding Surgimed Solutions' products and services. Explore more about custom medical cart design and ISO 13485:2016.
Q: What quality standards do Surgimed Solutions' products adhere to?
A: Surgimed Solutions is a ISO 13485:2016 certified company. Our facility adheres to the highest quality control standards, ensuring full compliance with international medical device regulations. A copy of our certification can be found under the "Downloads" tab on our website.
Q: What customization options does Surgimed Solutions offer for medical carts?
A: We offer a wide range of customization options to suit your needs, including color accents, branding provisions, internal cable routing, and a full selection of accessories. Our goal is to provide a solution tailored to your exact specifications.
Q: How should I care for and maintain my medical cart?
A: Our medical carts are designed for easy cleaning and maintenance. Use non-abrasive cleaners and follow the care instructions provided in the product manual to ensure longevity and optimal performance.
Q: How can I place an order for a medical cart at Surgimed Solutions?
A: To place an order, please contact our Sales Manager, Jordyn Forte, at jforte@surgimed-cart.com, or reach out to us through our website at info@surgimed-cart.com. Our team will guide you through the customization and ordering process to ensure your needs are met.
Q: What shipping options are available at Surgimed Solutions?
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A: We offer a variety of shipping options to meet your needs. For detailed information about available shipping methods and estimated delivery times, please contact our customer service team. We’re also happy to work with your preferred carrier upon request.